Monica Wiles (she/her) joined the Office of the Provost as Associate Director of Operations for Columbia Online in March 2023. She began her career at the University in 2021 as the Program Coordinator for the SIPA Executive Master of Public Administration (EMPA) program where she advised students on degree planning, launched networking initiatives, and planned social events. Additionally, Monica was the lead Program Manager for two high profile custom programs for The Picker Center for Executive Education: FDNY Officers Management Institute (FOMI) and Police Management Institute (PMI). There, she oversaw and directed all aspects of program operations, facilitated end-to-end logistics for program faculty and staff, including session planning and delivery. She led participant and client communication, program evaluations, and ensured the highest level of quality in overall program execution.
Prior to joining Columbia, she worked with Philadelphia public schools leading an early-literacy initiative for youth in after-school networks. There she created original content, trained group leaders, and worked with site directors to enhance their programs with a growth mindset of continuous quality improvement through deliberate planning, organization, and team building. Collaboratively, she brought a creative and innovative approach to education, encouraging all to think outside the box and bring an interdisciplinary perspective to structured activities. She is excited to join the Office of the Provost and contribute her knowledge of program development and passion for experiential and creative multi-disciplinary learning.